Information Technology Outsourcing made easy
 

INFORMATION TECHNOLOGY SERVICES 

NetCube leverages the expertise of over 2000 consultants worldwide for a variety of services including Strategic Planning, Outsourcing Services, Managed Services, Upgrade Services, and Integration Services. NetCube provides technology expertise, domain knowledge, and best-of-breed methodologies for the successful delivery of complete, integrated solutions, focused on your business. We have been successfully involved in engagements at:

Agilent Technologies, Inc
GE Capital
Sun Microsystems, Inc
SBC Pacific Bell
Samsung Electronics Corp., Global
Perot Systems, Inc
IBM Corporation
Rockwell Avionics & Communications
General Motors
Ebara Pumps, Italy
Alcatel, France
COSMO Oil, Japan
Exe Technologies Corporation
Hewlett Packard
SMRT, Singapore
Netscape Communications, Inc
Nortel Networks, Inc
Cisco Systems, Inc
Verizon
AT&T


Success Stories
SAP Post Implementation Support 

Onsite Post Implementation Support at Atlanta

Tier 2 support for escalated problems

SAP Offsite Centralized Helpdesk in Europe
Locations supported: UK, Belgium, France, Germany, Italy, Spain, Poland, Hungary
Helpdesk Location: Spain and Belgium

Oracle integration and support onsite and offshore

System integration and customization
Enterprise wide eCommerce Projects

Created generic web based tool/product Web Reservations. 
A single dynamic customizable Internet Booking System [TMIBS] with multi-language and multi-currency capable site servicing US, Mexico, Brazil, Columbia, Argentina and Venezuela. 

E-Commerce Reservation Tool A booking product designed to: Provide rapid changes in user presentation and navigation for online transaction Handle high volume Internet transactions in a secure environment for Internet bookings, confirmations and flight information 
Allow user members to access fares, schedules and additional functionality relevant to the host Airline Company Supports seamless delivery of transactions designed to work within the customer infrastructure.

Customer Care - Call Centers Operations
Global user base requires 24 x 7 support
Single point of contact for helpdesk issues
Intra-day process monitoring and support
Real-time batch process monitoring
Critical path suite provides risk and positions details 
Reports and extracts. Manage real-time defects resolution and change requests Onsite and off-shore centers are composed of over 100 professionals
Knowledge buildup through documentation. All enhancements managed from India Off-shore Centers
India Off-shore Centers provide hot - standby technical support and overflow processing coverage for critical - business reporting dates Audits Month-end/Year-end .

 

GLOBAL PRESENCE
NetCube operates out of its headquarters in Los Altos, California. In North America NetCube has offices in New Jersey, Chicago and Dallas. To provide a global solution we have strategic alliances in Europe (UK, Netherlands and Germany) while in APAC region, in Singapore, India and Japan. 

In India offices are located in Hyderabad, Mumbai, Delhi and Bangalore. Its global state of the art offshore development center is located in Hyderabad and Bangalore, India

GLOBAL DELIVERY
NetCube leverages the expertise of over 2000+ consultants worldwide for a variety of services including Strategic Planning, Outsourcing Services, Managed Services, Upgrade Services, and Integration Services. NetCube provides technology expertise, domain knowledge, and best-of-breed methodologies for the successful delivery of complete, integrated solutions focused on your business.

 

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